Our liability to you.
We will provide your accommodation with skill and care. We do not accept responsibility if any death, personal injury, failure or deficiency of your accommodation arrangements is not caused by any fault of ours, meaning failure by ourselves to use reasonable skill and care in performing or providing the service in question. Please note it is your responsibility to show that reasonable skill and care has not been used if you wish to make a claim.
We will not be responsible for any injury, illness, death, loss (for example loss of enjoyment), damage, expense, cost or other sum or claim of any description whatsoever which results from any of the following: - (a) the fault of the person(s) affected or any member(s) of their party or (b) the fault of a third party not connected with the provision of your accommodation by us which we could not have predicted or avoided or (c) an event or circumstance which could not have been predicted or avoided even after taking all reasonable care.
we will not be held responsible where you do not enjoy your stay or suffer any problems because of a reason you did not tell us about when you booked your stay; or where any problems you suffer did not result from any breach of our contract or other fault of ourselves, or any losses, expenses, costs or other sum you have suffered do not directly relate to our contract.
Furthermore, all breakages and any damage to our property or that of any affiliates or service providers beyond normal wear and tear must be paid for as billed by the management. We will not be held responsible for the loss or theft of any personal effects. As always, we urge all travellers to take out travel insurance.
We regret we cannot accept liability or pay any compensation where the performance or prompt performance of our contractual obligations is prevented or affected by or you otherwise suffer any damage or loss as a result of "force majeure", meaning any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events may include war or threat of war, riot, civil strife, actual or threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control.